Livechat and Whatsapp Support are experiencing issues

Incident Report for Deriv

Resolved

This incident has been resolved.

Posted Apr 02, 2024 - 21:12 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 02, 2024 - 21:05 GMT

Investigating

We’re currently experiencing an issue with our LiveChat and Whatsapp support. These services are unavailable at the moment. Please contact our support team via email support@deriv.com for further assistance.

Posted Apr 02, 2024 - 20:27 GMT

This incident affected: LiveChat.